# Product Intelligence from Customer Conversations | ClosedLoop AI

> Turn every customer conversation into structured product insights. Automatically.

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# Turn conversations
into product decisions


Every conversation, ticket, and survey becomes prioritized outcome-based product intelligence. Autonomously.
[Start for free](https://app.closedloop.sh/auth?mode=signup)[Book a demo](https://calendar.app.google/qzZMrpSmjWMwLqEi9)
Not sure where you stand? [Take the 2-min assessment →](https://closedloop.sh/assessment)


## From Feedback Collection to Product Intelligence


Most teams collect feedback. Few turn it into intelligence. Here's the difference.
From manual to automatic

### Zero-effort signal collection


Stop tagging, categorizing, and routing feedback by hand. Every conversation becomes a structured signal the moment it happens.
From reactive to proactive

### Surface what nobody reported


Patterns emerge from conversations customers never filed as tickets. Workarounds, unspoken frustrations, and silent churn risks — surfaced automatically.
From opinions to evidence

### Decisions backed by data


No more "I think customers want X." Every priority tied to real conversations, real customers, real business impact — with the evidence to prove it.


## AI Product Discovery


The intelligence that surfaces from every customer conversation.
Signal extraction

### Extract what matters


AI pulls structured signals from every conversation — pain points, workarounds, severity, deal blockers, feature areas. No manual tagging.
Outcome scoring

### Score by business impact


Every signal mapped to retention, expansion, new sales, UX, and adoption. Prioritize by what actually moves the business.
Pattern detection

### See what's converging


Related signals auto-cluster into patterns with confidence scores. See when 12 customers across 4 channels say the same thing.
Trend velocity

### Track what's accelerating


See if issues are spiking, growing, stable, or declining. Severity escalation alerts when problems get worse.
AI chat

### Ask your data anything


Natural language queries about customer pain points, trends, top requests, and roadmap priorities. Slash commands for power users.
Intelligence briefs

### Briefs on your schedule


Role-specific intelligence generated daily, weekly, or monthly. Focus areas, severity breakdowns, evidence-backed — delivered to your inbox.


## How It Works


Connect once. Intelligence flows automatically.
1

### Connect your tools


Gong, Slack, Zendesk, HubSpot, Intercom, and more. OAuth or API key — takes 2 minutes.
2

### AI processes every conversation


Signals extracted automatically — pain points, workarounds, severity, business impact. No manual tagging, no rules to set up.
3

### Prioritized intelligence, delivered


Patterns, trends, and outcome scores surface what matters. Query via chat, CLI, API — or get it in your inbox.
[Read the Product Discovery Maturity Model →](https://closedloop.sh/assets/Product_Discovery_Maturity_Model.pdf)

## Why teams choose ClosedLoop AI


Different roles, same source of truth.
For product teams

### Roadmap backed by evidence


Every roadmap decision backed by real customer conversations. Pattern detection shows what's converging across channels. Outcome scoring tells you what moves retention, expansion, and revenue.
[Learn more](https://closedloop.sh/solutions)For engineering

### Customer context where you code


MCP server feeds product signals into Claude, Cursor, and VS Code. CLI and REST API access from your terminal. Build what customers actually need — before they file a ticket.
[Learn more](https://closedloop.sh/engineering)For CS & Sales

### Every conversation shapes the product


Every call and ticket automatically becomes a product signal. Deal blocker intelligence surfaces immediately. Direct line from customer voice to roadmap decisions.
[Learn more](https://closedloop.sh/solutions)

## Works with your tools


Connect once. Insights flow automatically from every conversation.
![Gong](/assets/images/logos/gong.svg)![Slack](/assets/images/logos/slack.svg)![Zendesk](/assets/images/logos/zendesk.svg)![Intercom](/assets/images/logos/intercom.svg)![HubSpot](/assets/images/logos/hubspot.svg)![Salesforce](/assets/images/logos/salesforce.svg)![Jira](/assets/images/logos/jira.svg)![Linear](/assets/images/logos/linear.svg)![Fireflies](/assets/images/logos/fireflies-ai.svg)![Notion](/assets/images/logos/notion.svg)![Discord](/assets/images/logos/discord.svg)![Amplitude](/assets/images/logos/amplitude.svg)![Mixpanel](/assets/images/logos/mixpanel.svg)![GitHub](/assets/images/logos/github.svg)![ClickUp](/assets/images/logos/clickup.svg)![Google Meet](/assets/images/logos/google-meet.svg)[View All Integrations](https://closedloop.sh/integrations)![Mykhailo Iakovenko](/images/blog/misha.jpg)"As Canonical Labs scaled rapidly, the volume of feedback from our ecosystem exploded. ClosedLoop AI helped us harness it into clear product direction and faster decisions."
— Mykhailo Iakovenko, CEO, Canonical Labs
![Zac Barron](/images/blog/zac-barron.jpg)"ClosedLoop AI turned the flood of user feedback into clear product signals we could act on instantly."
— Zac Barron, COO, Dexari


## Ready to build better products?

[Start for free](https://app.closedloop.sh/auth?mode=signup)
No credit card required


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## More Information

- Website: https://closedloop.sh
- Documentation: https://docs.closedloop.sh
- Pricing: https://closedloop.sh/pricing
- Contact: https://closedloop.sh/contact