Product intelligence for B2B SaaS

Know what to build next.That’s where revenue starts.

ClosedLoop AI helps product teams build products and features that win deals, drive adoption, and earn renewals.

SOC 2 Type II · ISO 27001:2022

Build your roadmap from the evidence already living in the tools your team uses.

Most of what gets built doesn't move anything.

14% of shipped features measurably improve a metric.
6+ places customer truth lives unread: calls, tickets, CRM, chat, surveys, product usage.
85% of go-to-market effort is spent selling what shipped, not choosing it.

Fix what gets built and everything downstream compounds: marketing names real pain, sales closes faster, customers stay.

Live example

Five roadmap fixes. One upstream mistake.

Five tools see five different symptoms. Watch them connect into one causal chain, and one upstream fix replace five builds.

How it works

Go from evidence already in your tools to a product decision your whole team can act on.

Connect what you already use

Read-only connections to the tools and workflows your team already uses.

Find the patterns that matter

Related product insights resolve into one pattern with customer and business context attached.

Prioritize by customer and revenue impact

See which problems affect adoption, retention, and revenue before you commit.

Ship, tell customers, and measure

Notify every customer who asked, then verify whether the problem improved.

The old discovery model was built for 5% of the evidence.

Execution copilots can help move selected work forward. ClosedLoop AI changes what enters the plan, grounded in every conversation your customers already had with you.

DiscoveryThe old modelWith ClosedLoop AI
Coverage5% of customer conversations100% of customer conversations
PrioritizationLoudest voice, biggest dealEvidence-weighted: reach, impact, revenue
Speed to insightDays to weeksMinutes
What gets trackedFeature requestsThe real problems beneath them
After shipMove on to the next thingTell every customer who asked, measure, close the loop

One decision. Five teams know what to do.

The same product decision gives Product, Engineering, Sales, Customer Success, and Marketing a specific next action.

Prioritize audit logs.

Demo
Why now

Security approval is waiting on an audit trail.

4 deals blocked
Product Scope audit logs: admin actions, exports, and access events first. View →
Engineering Design the audit-event schema from the four failed questionnaires. View →
Sales Re-engage the four blocked deals with the audit-log ship date. View →
Customer Success Flag live accounts whose security reviews asked for audit logs. View →
Marketing Add audit logs to the enterprise security page and battlecards. View →
Book a demo
Calibration

Where does your product discovery sit against other product teams? Take the 2-minute assessment →

Security

Security first

SOC 2 Type II, ISO 27001:2022, SSO/SAML, SCIM provisioning, EU and US data residency, role-based access. Your security team signs off once.

Pricing

Pay for the evidence, not seats

Pricing scales with the customer conversations analyzed, never with your headcount. 100K credits free every month, unlimited team members. What a credit covers, in plain terms, on the pricing page.

Migration

Nothing to migrate

Read-only connections to the tools you already run. Works before anyone changes their workflow.

Partners
Microsoft Anthropic Gong

See what your customers have already told you.