# Case Study: How Dexari Scales Product Decisions in a Fast-Moving Crypto Market > Discover how Dexari, a fast-growing on-chain trading platform, transformed their product development by unifying feedback from Discord, Telegram, and support channels with ClosedLoop AI. --- [Case Study](https://closedloop.sh/tag/case+study)[Product Intelligence](https://closedloop.sh/tag/product+intelligence)[Customer Feedback](https://closedloop.sh/tag/customer+feedback)[Dexari](https://closedloop.sh/tag/dexari)[Crypto](https://closedloop.sh/tag/crypto)[Decentralized Trading](https://closedloop.sh/tag/decentralized+trading) # Case Study: How Dexari Scales Product Decisions in a Fast-Moving Crypto Market Nov 12, 2025 2 min read ClosedLoop AI Team Discover how Dexari, a fast-growing on-chain trading platform, transformed their product development by unifying feedback from Discord, Telegram, and support channels with ClosedLoop AI. On this page On this page ## About Dexari ![Dexari Logo](/images/blog/dexari-logo.png) [Dexari](https://dexari.com)is a fast-growing on-chain trading platform that simplifies decentralized trading for retail and professional users. With a rapidly expanding community on Discord, Telegram, and X, Dexari's product team faced the challenge of managing thousands of pieces of feedback each week. ## The Challenge - The crypto market moves fast; feature relevance can shift overnight. - Dexari's product and support teams were buried in fragmented user feedback across multiple channels. - Feature requests lacked context, and prioritization relied heavily on gut feeling. ![Zac Barron](/images/blog/zac-barron.jpg)"The crypto market moves fast, and with Dexari's rapid growth there's no room for mistakes." - Zac Barron, COO, Dexari ## The Solution: ClosedLoop AI Dexari implemented ClosedLoop AI to automatically aggregate and analyze feedback from Discord, Telegram, support, and calls. ClosedLoop's AI identified recurring product signals, tied them to business impact, and surfaced actionable insights directly into Linear. **What ClosedLoop AI delivered:** - Unified feedback from all sources in one structured view - Automatic detection of high-impact product themes (e.g., UX friction, liquidity depth, order latency) - Clear, evidence-based insights for product prioritization - Instant sharing of data-driven insights within the team ![Zac Barron](/images/blog/zac-barron.jpg)"ClosedLoop AI turned the flood of user feedback into clear product signals we could act on instantly." - Zac Barron, COO, Dexari ## The Results ✅ **Faster Roadmap Decisions**– Prioritization cycles dropped from weeks to days ✅ **Shared Visibility Across Company**– Everyone sees the same source of truth ✅ **Higher Confidence in Features**– Focus shifted to validated problems, not noise ✅ **Faster Market Response**– Reduced risk of shipping features that miss user needs ## Why It Matters In crypto, speed is survival. ClosedLoop AI gave Dexari the signal clarity needed to outpace the market - helping the team build features that traders actually use and love. ![Jiri Kobelka](/assets/images/jiri-kobelka.png)Jiri Kobelka Founder We build tools that turn customer conversations into product decisions. ClosedLoop AI analyzes feedback from 40+ integrations to surface the insights that matter. ### Get insights like this in your inbox Product intelligence insights delivered weekly. No spam, just signal. Subscribe Join product leaders from companies using ClosedLoop AI ## Related Articles More insights you might find useful Case Study Nov 12, 2025 ### [Case Study: How Canonical Labs Scales Risk Intelligence with Product Clarity](https://closedloop.sh/blog/canonical-labs-case-study) Discover how Canonical Labs, a risk-intelligence infrastructure company, transformed their product development by unifyi... 5 min read [Read Article](https://closedloop.sh/blog/canonical-labs-case-study)Strategy Feb 21, 2026 ### [Best AI Product Discovery Tools in 2026](https://closedloop.sh/blog/best-ai-product-discovery-tools-2026) A detailed comparison of the 5 leading AI product discovery tools in 2026 — Productboard + Spark, Dovetail, Enterpret,... 5 min read [Read Article](https://closedloop.sh/blog/best-ai-product-discovery-tools-2026)Strategy Sep 27, 2025 ### [The Product Manager's Secret Weapon: Command Line Customer Intelligence](https://closedloop.sh/blog/cli-secret-weapon) Stop drowning in scattered feedback! Product managers are using this simple CLI trick to turn 20 hours of manual analysi... 5 min read [Read Article](https://closedloop.sh/blog/cli-secret-weapon)[Browse All Articles](https://closedloop.sh/blog) --- ## More Information - Website: https://closedloop.sh - Documentation: https://docs.closedloop.sh - Pricing: https://closedloop.sh/pricing - Contact: https://closedloop.sh/contact