# Customer feedback analysis, run by an agent · ClosedLoop AI

> ClosedLoop AI runs customer feedback analysis for you. It reads every call, ticket, and survey, then ranks the product insights by revenue impact.

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[Skip to main content](#main-content)ClosedLoop AI · Feedback analysis

# Customer feedback analysis, without the reading .


**Every call, ticket, survey, and chat message, analyzed the moment it lands.**You read conclusions, not transcripts.

ClosedLoop AI is an AI agent that runs customer feedback analysis across everything your customers say. It pulls out the pain points, groups them into themes, and ranks each theme by the revenue behind it. There are no tagging rules to maintain and no backlog of unread transcripts.
[Start free](https://app.closedloop.sh/auth?mode=signup)[Book a demo](https://closedloop.sh/contact)
No credit card · SOC 2 Type II · ISO 27001:2022
What you get

## From raw feedback to a ranked list of what matters.


That is what customer feedback analysis should hand you: a short list of themes, each backed by the customers who raised them.
01

### Themes, not tags


Related feedback clusters together on its own. A pricing complaint from a call and one from a ticket land in the same place.
02

### Ranked by revenue


Every theme carries the customers behind it and the revenue at stake, so the biggest problem sits at the top of the list.
03

### Evidence attached


Every insight links back to the verbatim quote, the customer, and the source conversation. Click through and read it in context.
How it works

## Connect your sources. Read the conclusions.

Step 01 **Connect your channels**
Calls, tickets, surveys, chat, and CRM. Read-only to start, nothing to install.
Step 02 **The agent reads everything**
Every conversation is analyzed for pain points, requests, and the moments that put revenue at risk.
Step 03 **Feedback becomes themes**
Related insights group together across channels, so one problem shows up once, with all of its evidence.
Step 04 **You get the ranked list**
Themes sorted by impact, each with the customers and quotes behind it. Ready for your next roadmap call.
What it reads

## Every channel your customers already use.


Customer feedback analysis is only as good as its coverage. ClosedLoop AI reads the channels you already have, not just the ones that export cleanly.
[Gong every sales and success call →](https://closedloop.sh/integrations/gong)[Zendesk every support ticket →](https://closedloop.sh/integrations/zendesk)[Typeform every survey response →](https://closedloop.sh/integrations/typeform)[Slack every shared channel →](https://closedloop.sh/integrations/slack)
Plus meetings, reviews, CRM notes, and webhooks. One analysis across all of it.
Go deeper

## What the analysis feeds.

[Deep dive

### Ask anything


Ask a question about your customers and get an answer with quotes and sources attached.
Read more →](https://closedloop.sh/features/ask-anything)[Weekly

### Weekly brief


A Monday morning read of what changed and what it means, ranked and sourced.
Read more →](https://closedloop.sh/features/weekly-brief)[Competitive

### Competitive analysis


Know where you lose, to whom, and what customers say about the alternatives.
Read more →](https://closedloop.sh/features/competitive-analysis)

## See what your feedback has been telling you.


Connect a source and ClosedLoop AI starts the analysis on the conversations you already have.
[Start free](https://app.closedloop.sh/auth?mode=signup)[Book a demo](https://closedloop.sh/contact)
No credit card. A live workspace in minutes.


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## More Information

- Website: https://closedloop.sh
- Documentation: /docs
- Pricing: https://closedloop.sh/pricing
- Contact: https://closedloop.sh/contact