> ## Documentation Index
> Fetch the complete documentation index at: https://closedloop.sh/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Company Settings

> Configure vendor domains, competitor lists, segment rules, and AI context: these settings directly affect what ClosedLoop AI surfaces in your insights.

Company settings tell the AI about your business: who your customers are, who your competitors are, and what context matters for analysis. These settings directly affect the quality of insights ClosedLoop AI produces.

Go to **Company** in the sidebar to configure.

## Vendor domains

Add your company's email domains (e.g., `yourcompany.com`, `yourcompany.io`). ClosedLoop AI uses these to:

* **Distinguish internal vs. external speakers** in call transcripts: feedback from customers is analyzed differently than internal discussion
* **Identify customer-facing conversations**: meetings with only internal participants are deprioritized

Add all domains your team uses, including any subsidiary or regional domains.

## Competitor tracking

Add your key competitors by name. When customers mention these companies in conversations, ClosedLoop AI:

* Extracts structured **competitor mentions** with context (what the competitor does better, what they lack)
* Tags the intelligence type (competitive positioning, alternatives considered, migration intent)
* Makes them searchable via MCP: `search_signals(type="competitor_mention")`

## AI context

Provide additional context about your product and market that helps the AI analyze feedback more accurately. This is free-text that gets included in the AI analysis:

* What your product does
* Your target market and customer profile
* Key product areas or features
* Any terminology specific to your industry

The more context you provide, the better the AI distinguishes relevant product feedback from general conversation noise.

<Tip>If you're seeing insights that seem irrelevant or miscategorized, improving the AI context here is often the fastest fix.</Tip>
