> ## Documentation Index
> Fetch the complete documentation index at: https://closedloop.sh/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Fireflies.ai

> Pipe every Fireflies meeting into ClosedLoop AI: discovery, customer success, user research, internal. Insights tied to the quote, customer, and call.

Connect Fireflies.ai to ClosedLoop AI and every meeting transcript becomes a source of product intelligence. Feature requests, competitive mentions, churn risks, and deal blockers are extracted automatically, scored by business impact, and traced to real customer quotes.

## What Gets Imported

| Data                | Description                                        |
| ------------------- | -------------------------------------------------- |
| Meeting transcripts | Full conversation text with speaker timestamps     |
| Participant info    | Speaker names and identification                   |
| Meeting metadata    | Title, date, duration, meeting URL                 |
| Summary data        | Keywords, action items, and outline from Fireflies |

## Connection Method

Fireflies uses **API key** authentication. You'll generate an API key from your Fireflies dashboard and enter it in ClosedLoop AI.

## Setup Guide

<AccordionGroup>
  <Accordion icon="key" title="Step 1: Get your Fireflies API key">
    1. Log in to [Fireflies.ai](https://app.fireflies.ai)
    2. Go to **Settings** → **API & Integrations**
    3. Click **Generate API Key**
    4. Copy the API key
  </Accordion>

  <Accordion icon="plug" title="Step 2: Connect in ClosedLoop AI">
    1. In ClosedLoop AI, navigate to **Integrations** in your dashboard
    2. Find **Fireflies.ai** in the integrations list and click **Connect**
    3. Paste your Fireflies API key
    4. Click **Connect**: ClosedLoop AI will verify the key by fetching a test transcript
    5. Once verified, the integration is active
  </Accordion>
</AccordionGroup>

## Configuration

* **Sync frequency**: Transcripts are imported automatically
* **Backfill period**: Import historical meetings from a configured date range
* **Meeting filters**: Select which meeting types to analyze (customer calls, demos, internal)

## What to Expect

Once connected, ClosedLoop AI will:

1. **Import meeting transcripts** automatically
2. **Analyze each transcript** using AI to extract product insights, feature requests, and pain points
3. **Extract strategic intelligence**: churn risks, deal blockers, competitive mentions
4. **Score by business impact**: insights appear in your dashboard and are available via MCP

New transcripts are automatically processed shortly after they appear in Fireflies.

<Card title="Connect Fireflies.ai" icon="plug" href="https://app.closedloop.sh/integrations">
  Set up your Fireflies.ai integration in the ClosedLoop AI dashboard
</Card>