Feature C · Persona

Talk to a customer who isn't on the call.

An AI persona grounded in the account's real transcripts, tickets, and CRM history. It says what they said, and refuses to invent what they didn't.

Test positioning, pricing, or an onboarding change at 11pm without scheduling anything. Every reply is rendered from the account's own words and cited back to the call or ticket it came from. When there is no evidence, the persona says so instead of guessing.

No credit card · SOC 2 Type II · ISO 27001:2022

The persona

Every reply renders from the account's own transcripts and tickets, cited to its source. No evidence, no answer.

What you get

Research that never waits on a calendar.

Customer interviews that happen when you have the question: before a board prep, between meetings, on a Saturday morning.

01

Interviews without scheduling

Pre-flight a deal, stress-test a pricing tier, or rehearse a hard conversation with any account or segment, on your clock.

02

Cited every time

Each reply points at the call, ticket, or note it came from, so you can check the source yourself before you act on it.

03

Refuses to fabricate

No evidence, no answer. The persona declines rather than guesses, and stays in character even when you push.

How it works

Conversations that already happened, in a form you can question.

Step 01 Connect your sources

Calls, tickets, chat, CRM. Read-only to start, nothing to install.

Step 02 Pick a customer or segment

A named account, a cohort that signed last quarter, or customers who already left.

Step 03 Ask like an interview

The persona answers in their voice, grounded in what they actually said across your sources.

Step 04 Check the receipts

Every reply cites its source, so the conversation stays evidence, not fiction.

Where it lives

Run a customer interview from inside Claude.

Open the persona where you already work, and share the thread with your team for pre-flight reviews.

And the dashboard, always. Same evidence on every surface.

Talk to one of your accounts tonight.

Connect a source, pick a customer, and start asking.

No credit card. A live workspace in minutes.