# Feedback management software without tagging · ClosedLoop AI

> Feedback management software with no tagging and no triage. Every piece of feedback lands, gets classified, and rolls up into product insights on its own.

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[Skip to main content](#main-content)Feedback management

# Feedback management software that manages itself .


**Every piece of feedback, from every channel**, captured and classified without anyone tagging a thing.

ClosedLoop AI is feedback management software that collects feedback from your calls, tickets, chat, and surveys, reads each item in full, and organizes everything into product insights. No taxonomy to maintain, no triage rotation, no spreadsheet.
[Start free](https://app.closedloop.sh/auth?mode=signup)[Book a demo](https://closedloop.sh/contact)
No credit card · SOC 2 Type II · ISO 27001:2022
What you get

## One home for every piece of feedback.


Collected, classified, and connected to the customers behind it. Nothing needs a second pass.
01

### Every channel, one stream


Calls, support tickets, chat threads, surveys, and CRM notes flow into a single organized surface.
02

### Classification without tagging


Each item gets a category, a severity, and customer context the moment it arrives. Nobody maintains a taxonomy.
03

### Duplicates become demand


The same request from different customers rolls up into one insight, so volume reads as priority instead of noise.
How it works

## From scattered channels to structured insight.

Step 01 **Connect your channels**
Support, calls, chat, surveys, and CRM. Read-only to start, nothing to install.
Step 02 **Every item is read in full**
Not skimmed, not sampled. Each piece of feedback is understood in its own context.
Step 03 **Classified on arrival**
Category, severity, and the customer behind it, stamped automatically as feedback lands.
Step 04 **Rolled up into product insights**
Related feedback merges into insights your team can act on, ranked by the demand behind them.
The busywork, gone

## Retire the tagging taxonomy and the triage rotation.


Feedback management software usually means new work: taxonomies, triage, tags. ClosedLoop AI does that part for you.
01

### No taxonomy to maintain


Categories come from what customers actually say, not from a tree someone built in January and nobody updates.
02

### No triage rotation


Nothing queues for a human to route. Feedback lands classified, deduplicated, and attached to the right customer.
03

### A loop that closes


When you ship, find every customer who asked and tell them. The step most feedback processes drop is built in.
Where it lives

## On the ticket. In the thread. Behind every decision.


Support keeps working where it already works. Product reads the organized result.
[Intercom support conversations, captured →](https://closedloop.sh/integrations/intercom)[Zendesk tickets classified on arrival →](https://closedloop.sh/integrations/zendesk)[Typeform survey answers join the stream →](https://closedloop.sh/integrations/typeform)[Slack threads and asides, kept →](https://closedloop.sh/integrations/slack)
And the dashboard, always. Same evidence on every surface.
Go deeper

## After the feedback is in.

[E · Ship

### Ship-notify


Find every customer who asked, the day you release.
Read more →](https://closedloop.sh/features/ship-notify)[A · Deep dive

### Ask anything


The three-day deep-dive, in 90 seconds.
Read more →](https://closedloop.sh/features/ask-anything)[F · Weekly

### Weekly brief


Monday morning brief. 60 seconds to read.
Read more →](https://closedloop.sh/features/weekly-brief)

## Get feedback off your plate.


Feedback management software should do the managing. Connect a channel and watch the stream organize itself.
[Start free](https://app.closedloop.sh/auth?mode=signup)[Book a demo](https://closedloop.sh/contact)
No credit card. A live workspace in minutes.


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## More Information

- Website: https://closedloop.sh
- Documentation: /docs
- Pricing: https://closedloop.sh/pricing
- Contact: https://closedloop.sh/contact