Feature requests are the start of the evidence, not the end.

Canny captures what customers ask for. ClosedLoop AI connects those requests to the calls, tickets, and deals where the same need shows up, so you can rank each request by real reach and revenue instead of votes alone.

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Read-only to start. Recent history backfilled on day one.

The integration Canny Customer Experience & Support

DirectionCanny → ClosedLoop AI

AccessRead-only

Backfill12 months, day one

SyncContinuous

StatusActive

How the data flows

What Canny holds becomes what your roadmap reads.

ClosedLoop AI reads from Canny and turns each part into something your product team can act on.

Conversations, records, and messages Product insights in the customer's own words

Who said it, and their role The customer and the role behind each insight

Account and deal context The revenue weight behind every request

When it happened How a theme moves over time

What came up Competitor mentions and churn risk, caught early

Read-only to start. No tagging, no manual review.

Setup

Connected in minutes, useful on day one.

Connect Canny

Authorize in one click. Read-only to start, nothing to install.

Backfill

ClosedLoop AI reads your recent history straight away, so you start with insights, not an empty screen.

Insights land

Requests, competitor mentions, and risks arrive grouped and ranked. No tags to maintain.

Act anywhere

Read them in the dashboard, get them in Slack, or query them from your AI assistant over the MCP.

Related integrations

Other customer experience & support tools that work with ClosedLoop AI.

Read what your customers already told you on Canny.

Connect in minutes and start surfacing product insights from your Canny data.

Start free → Book a demo

No credit card. Read-only to start.