# Confluence Integration · ClosedLoop AI > Create Confluence pages with customer feedback analysis. ClosedLoop AI reads every conversation and ranks what to build by the revenue behind it. --- [Skip to main content](#main-content)[Home](https://closedloop.sh/)/ [Integrations](https://closedloop.sh/integrations)/ Confluence Integration · Product & Development Tools ![ClosedLoop AI logo](https://closedloop.sh/closedloop-logo.png)ClosedLoop AI + ![Confluence logo](/assets/images/logos/confluence.svg)Confluence # Product intelligence documented where decisions are made Confluence is where your team documents decisions, writes specs, and records what was learned. ClosedLoop AI delivers customer intelligence directly into Confluence pages, so product knowledge is backed by real evidence and decisions are documented alongside the customer insights that informed them. [Connect Confluence](https://app.closedloop.sh/auth?mode=signup)[Book a demo](https://calendar.app.google/qzZMrpSmjWMwLqEi9) Read-only to start. Recent history backfilled on day one. The integration Confluence Product & Development Tools Direction Confluence → ClosedLoop AI Access Read-only Backfill 12 months, day one Sync Continuous Status Coming soon What you get ## What Confluence can tell your product team. ClosedLoop AI reads your Confluence data and turns it into product insight you can act on. No one has to review it, and nothing gets lost. 01 ### Decision-Supporting Evidence Pages ClosedLoop AI creates and updates Confluence pages with structured customer evidence organized by theme. When a product decision needs to be made, the supporting data is already documented -- customer quotes, account lists, demand volume, and trend direction. 02 ### Living Customer Knowledge Base Customer intelligence in Confluence is not static. ClosedLoop AI continuously updates pages as new insights arrive, so the knowledge base reflects current customer sentiment rather than a snapshot from the last research cycle. 03 ### Post-Mortem and Retrospective Context When teams review what shipped and why, Confluence pages enriched by ClosedLoop AI show the customer evidence that drove each decision. Retrospectives become more productive when the original customer insights are documented alongside the outcomes. 04 ### Cross-Team Knowledge Sharing Customer insights documented in Confluence are accessible to every team. Engineering sees what customers told sales. Product sees what support is hearing. Leadership sees the patterns across all channels. Institutional knowledge stops being siloed. Who you'll hear from ## The voices on Confluence. The customer profiles that show up on this channel, and the intelligence each one reveals. Profile ### Product Managers PMs documenting strategy, specs, and decisions in Confluence find customer evidence already structured on relevant pages. Product planning documents cite real customer insights rather than vague references to what we heard from customers. Profile ### Engineering Teams Engineers referencing Confluence for technical specs and architecture decisions see the customer context behind requirements. Understanding the real-world use cases that drove a technical decision leads to better implementation choices. Profile ### Customer Success Managers CS teams find documented customer patterns in Confluence that help them prepare for account conversations. Knowing what themes are trending across the customer base improves proactive outreach and renewal preparation. Profile ### Executive Leadership Leaders reviewing strategy documents in Confluence see customer intelligence embedded in the decision record. Board-level and quarterly planning documents cite aggregated customer evidence, not anecdotal examples. How the data flows ## What Confluence holds becomes what your roadmap reads. ClosedLoop AI reads from Confluence and turns each part into something your product team can act on. From Confluence Into ClosedLoop AI Conversations, records, and messages Product insights in the customer's own words Who said it, and their role The customer and the role behind each insight Account and deal context The revenue weight behind every request When it happened How a theme moves over time What came up Competitor mentions and churn risk, caught early Read-only to start. No tagging, no manual review. What changes ## What changes when you connect Confluence. 01 Automate documentation of customer intelligence in Confluence where your team already records decisions 02 Build a living knowledge base that updates continuously as new customer insights arrive 03 Product decisions documented alongside the customer evidence that informed them 04 Cross-team access to customer insights without requiring separate tools or reports 05 Retrospectives and post-mortems enriched with the original customer insights that drove each initiative 06 New team members ramp up on customer needs faster with structured, searchable evidence Setup ## Connected in minutes, useful on day one. Step 01 **Connect Confluence** Authorize in one click. Read-only to start, nothing to install. Step 02 **Backfill** ClosedLoop AI reads your recent history straight away, so you start with insights, not an empty screen. Step 03 **Insights land** Requests, competitor mentions, and risks arrive grouped and ranked. No tags to maintain. Step 04 **Act anywhere** Read them in the dashboard, get them in Slack, or query them from your AI assistant over the MCP. Related integrations ## Other product & development tools tools that work with ClosedLoop AI. [Typeform Product & Development Tools Extract customer feedback from interactive surveys and form responses Active Learn more →](https://closedloop.sh/integrations/typeform)[SurveyMonkey Product & Development Tools Analyze customer feedback from survey responses and data analysis Coming soon Learn more →](https://closedloop.sh/integrations/surveymonkey)[Linear Product & Development Tools Create product issues and tasks from customer feedback insights Active Learn more →](https://closedloop.sh/integrations/linear)[View all integrations](https://closedloop.sh/integrations) ## Read what your customers already told you on Confluence. Connect in minutes and start surfacing product insights from your Confluence data. [Start free →](https://app.closedloop.sh/auth?mode=signup)[Book a demo](https://calendar.app.google/qzZMrpSmjWMwLqEi9) No credit card. Read-only to start. --- ## More Information - Website: https://closedloop.sh - Documentation: /docs - Pricing: https://closedloop.sh/pricing - Contact: https://closedloop.sh/contact