# Dynamics 365 Integration · ClosedLoop AI

> ClosedLoop AI reads accounts, contacts, and deals from Dynamics 365 and attaches them to customer feedback, so every product decision shows which customers, deals, and renewals it actually affects.

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Integration · Customer Experience & Support
![ClosedLoop AI logo](https://closedloop.sh/closedloop-logo.png)ClosedLoop AI + ![Dynamics 365 logo](/assets/images/logos/microsoft.svg)Dynamics 365

# Every insight tied to the account and revenue behind it.


ClosedLoop AI reads accounts, contacts, and deals from Dynamics 365 and attaches them to customer feedback, so every product decision shows which customers, deals, and renewals it actually affects.
[Connect Dynamics 365](https://app.closedloop.sh/auth?mode=signup)[Book a demo](https://calendar.app.google/qzZMrpSmjWMwLqEi9)
Read-only to start. Recent history backfilled on day one.
The integration Dynamics 365 Customer Experience & Support Direction Dynamics 365 → ClosedLoop AI Access Read-only Backfill 12 months, day one Sync Continuous Status Active
How the data flows


## What Dynamics 365 holds becomes what your roadmap reads.


ClosedLoop AI reads from Dynamics 365 and turns each part into something your product team can act on.
From Dynamics 365 Into ClosedLoop AI Conversations, records, and messages Product insights in the customer's own words Who said it, and their role The customer and the role behind each insight Account and deal context The revenue weight behind every request When it happened How a theme moves over time What came up Competitor mentions and churn risk, caught early
Read-only to start. No tagging, no manual review.

Setup


## Connected in minutes, useful on day one.

Step 01 **Connect Dynamics 365**
Authorize in one click. Read-only to start, nothing to install.
Step 02 **Backfill**
ClosedLoop AI reads your recent history straight away, so you start with insights, not an empty screen.
Step 03 **Insights land**
Requests, competitor mentions, and risks arrive grouped and ranked. No tags to maintain.
Step 04 **Act anywhere**
Read them in the dashboard, get them in Slack, or query them from your AI assistant over the MCP.

Related integrations


## Other customer experience & support tools that work with ClosedLoop AI.

[Intercom Customer Experience & Support
Analyze customer feedback from support conversations and chat messages
Active Learn more →](https://closedloop.sh/integrations/intercom)[Zendesk Customer Experience & Support
Extract customer feedback from support tickets and help desk interactions
Active Learn more →](https://closedloop.sh/integrations/zendesk)[Salesforce Customer Experience & Support
Update CRM records with customer feedback insights and product intelligence
Active Learn more →](https://closedloop.sh/integrations/salesforce)[View all integrations](https://closedloop.sh/integrations)

## Read what your customers already told you on Dynamics 365.


Connect in minutes and start surfacing product insights from your Dynamics 365 data.
[Start free →](https://app.closedloop.sh/auth?mode=signup)[Book a demo](https://calendar.app.google/qzZMrpSmjWMwLqEi9)
No credit card. Read-only to start.


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## More Information

- Website: https://closedloop.sh
- Documentation: /docs
- Pricing: https://closedloop.sh/pricing
- Contact: https://closedloop.sh/contact