Every insight tied to the account and revenue behind it.

ClosedLoop AI reads accounts, contacts, and deals from Dynamics 365 and attaches them to customer feedback, so every product decision shows which customers, deals, and renewals it actually affects.

Connect Dynamics 365 Book a demo

Read-only to start. Recent history backfilled on day one.

The integration Dynamics 365 Customer Experience & Support

DirectionDynamics 365 → ClosedLoop AI

AccessRead-only

Backfill12 months, day one

SyncContinuous

StatusActive

How the data flows

What Dynamics 365 holds becomes what your roadmap reads.

ClosedLoop AI reads from Dynamics 365 and turns each part into something your product team can act on.

Conversations, records, and messages Product insights in the customer's own words

Who said it, and their role The customer and the role behind each insight

Account and deal context The revenue weight behind every request

When it happened How a theme moves over time

What came up Competitor mentions and churn risk, caught early

Read-only to start. No tagging, no manual review.

Setup

Connected in minutes, useful on day one.

Connect Dynamics 365

Authorize in one click. Read-only to start, nothing to install.

Backfill

ClosedLoop AI reads your recent history straight away, so you start with insights, not an empty screen.

Insights land

Requests, competitor mentions, and risks arrive grouped and ranked. No tags to maintain.

Act anywhere

Read them in the dashboard, get them in Slack, or query them from your AI assistant over the MCP.

Related integrations

Other customer experience & support tools that work with ClosedLoop AI.

Read what your customers already told you on Dynamics 365.

Connect in minutes and start surfacing product insights from your Dynamics 365 data.

Start free → Book a demo

No credit card. Read-only to start.