# GitLab Integration · ClosedLoop AI > Create GitLab issues from customer feedback insights. ClosedLoop AI reads every conversation and ranks what to build by the revenue behind it. --- [Skip to main content](#main-content)[Home](https://closedloop.sh/)/ [Integrations](https://closedloop.sh/integrations)/ GitLab Integration · Product & Development Tools ![ClosedLoop AI logo](https://closedloop.sh/closedloop-logo.png)ClosedLoop AI + ![GitLab logo](/assets/images/logos/gitlab.svg)GitLab # Customer feedback in the DevOps pipeline GitLab unifies code, CI/CD, and project management in one platform. ClosedLoop AI adds the missing layer: customer intelligence. Product insights flow directly into GitLab as issues with real evidence, so the teams building, testing, and deploying software see customer needs throughout the entire development lifecycle. [Connect GitLab](https://app.closedloop.sh/auth?mode=signup)[Book a demo](https://calendar.app.google/qzZMrpSmjWMwLqEi9) Read-only to start. Recent history backfilled on day one. The integration GitLab Product & Development Tools Direction GitLab → ClosedLoop AI Access Read-only Backfill 12 months, day one Sync Continuous Status Active What you get ## What GitLab can tell your product team. ClosedLoop AI reads your GitLab data and turns it into product insight you can act on. No one has to review it, and nothing gets lost. 01 ### Pipeline-Integrated Customer Insights ClosedLoop AI delivers customer insights as GitLab issues that live alongside merge requests, CI pipelines, and deployment tracking. Product insights are part of the development workflow, not a separate system engineers need to check. 02 ### DevSecOps-Aligned Priorities Customer-reported security concerns, reliability complaints, and compliance requirements arrive as structured issues in GitLab. ClosedLoop AI categorizes these insights so security, performance, and feature work all receive customer-driven prioritization. 03 ### Milestone-Linked Evidence ClosedLoop AI associates customer feedback with GitLab milestones and epics. When planning a release, product managers see which milestone items are backed by customer demand and which are purely internal initiatives, making scope decisions evidence-based. 04 ### Group and Project Routing Customer insights are routed to the appropriate GitLab group and project automatically. Backend feedback goes to backend teams. Frontend complaints reach the right project. Infrastructure concerns land where platform engineers will see them. Who you'll hear from ## The voices on GitLab. The customer profiles that show up on this channel, and the intelligence each one reveals. Profile ### Product Managers PMs using GitLab for planning see customer evidence on issues, epics, and milestones. Roadmap decisions are informed by aggregated demand insights from across all feedback channels, visible directly in the planning views they already use. Profile ### DevOps Engineers Engineers working across code, pipelines, and deployments see customer-reported issues in the same platform where they ship. Customer context travels with the code from issue to merge request to production. Profile ### Security Teams Security engineers see customer-reported compliance requirements and security concerns delivered as GitLab issues, prioritized by the number of accounts affected and the revenue at risk. Profile ### Engineering Directors Leaders reviewing group-level progress see which milestones and epics are driven by customer demand, enabling resource allocation decisions grounded in market needs rather than internal estimates. How the data flows ## What GitLab holds becomes what your roadmap reads. ClosedLoop AI reads from GitLab and turns each part into something your product team can act on. From GitLab Into ClosedLoop AI Conversations, records, and messages Product insights in the customer's own words Who said it, and their role The customer and the role behind each insight Account and deal context The revenue weight behind every request When it happened How a theme moves over time What came up Competitor mentions and churn risk, caught early Read-only to start. No tagging, no manual review. What changes ## What changes when you connect GitLab. 01 Automate delivery of customer intelligence into GitLab where development, CI/CD, and deployment already happen 02 Prioritize milestones and epics based on customer demand insights, not just internal planning 03 Route customer feedback to the correct GitLab group and project automatically 04 Security and compliance issues prioritized by real customer impact and revenue exposure 05 Track customer-driven features through the full DevOps lifecycle from issue to deployment 06 Enrich existing GitLab issues with new customer evidence as feedback accumulates Setup ## Connected in minutes, useful on day one. Step 01 **Connect GitLab** Authorize in one click. Read-only to start, nothing to install. Step 02 **Backfill** ClosedLoop AI reads your recent history straight away, so you start with insights, not an empty screen. Step 03 **Insights land** Requests, competitor mentions, and risks arrive grouped and ranked. No tags to maintain. Step 04 **Act anywhere** Read them in the dashboard, get them in Slack, or query them from your AI assistant over the MCP. Related integrations ## Other product & development tools tools that work with ClosedLoop AI. [Typeform Product & Development Tools Extract customer feedback from interactive surveys and form responses Active Learn more →](https://closedloop.sh/integrations/typeform)[SurveyMonkey Product & Development Tools Analyze customer feedback from survey responses and data analysis Coming soon Learn more →](https://closedloop.sh/integrations/surveymonkey)[Linear Product & Development Tools Create product issues and tasks from customer feedback insights Active Learn more →](https://closedloop.sh/integrations/linear)[View all integrations](https://closedloop.sh/integrations) ## Read what your customers already told you on GitLab. Connect in minutes and start surfacing product insights from your GitLab data. [Start free →](https://app.closedloop.sh/auth?mode=signup)[Book a demo](https://calendar.app.google/qzZMrpSmjWMwLqEi9) No credit card. Read-only to start. --- ## More Information - Website: https://closedloop.sh - Documentation: /docs - Pricing: https://closedloop.sh/pricing - Contact: https://closedloop.sh/contact