# Jira Integration · ClosedLoop AI > Create Jira tickets and stories from customer feedback analysis. ClosedLoop AI reads every conversation and ranks what to build by the revenue behind it. --- [Skip to main content](#main-content)[Home](https://closedloop.sh/)/ [Integrations](https://closedloop.sh/integrations)/ Jira Integration · Product & Development Tools ![ClosedLoop AI logo](https://closedloop.sh/closedloop-logo.png)ClosedLoop AI + ![Jira logo](/assets/images/logos/jira.svg)Jira # Bridge the gap between customer feedback and engineering sprints Engineering sprints should be shaped by customer needs, not just internal estimates. ClosedLoop AI delivers product intelligence directly into Jira as fully structured tickets with customer evidence, priority context, and account-level impact so your agile process starts with real demand, not assumptions. [Connect Jira](https://app.closedloop.sh/auth?mode=signup)[Book a demo](https://calendar.app.google/qzZMrpSmjWMwLqEi9) Read-only to start. Recent history backfilled on day one. The integration Jira Product & Development Tools Direction Jira → ClosedLoop AI Access Read-only Backfill 12 months, day one Sync Continuous Status Active What you get ## What Jira can tell your product team. ClosedLoop AI reads your Jira data and turns it into product insight you can act on. No one has to review it, and nothing gets lost. 01 ### Customer-Driven Stories ClosedLoop AI creates Jira stories and tickets pre-populated with customer evidence. Each ticket includes which accounts requested the capability, what they said in their own words, and the revenue impact if the need goes unaddressed. Backlog grooming starts with facts, not opinions. 02 ### Sprint-Ready Intelligence Insights arrive in Jira formatted for your existing workflow. Custom fields, labels, components, and priority levels are set based on customer insight strength, so product managers spend less time writing tickets and more time deciding what to build. 03 ### Cross-Team Visibility When customer feedback creates a Jira ticket, every team that touches the backlog sees the same evidence. Engineering understands why it matters, design sees the user language, and leadership can track customer-driven work across epics and releases. 04 ### Cumulative Evidence on Existing Tickets ClosedLoop AI does not just create new tickets. When new customer insights match existing Jira issues, the evidence is appended automatically. A ticket that started with one customer mention becomes a pattern backed by twenty, changing its priority without anyone manually updating it. Who you'll hear from ## The voices on Jira. The customer profiles that show up on this channel, and the intelligence each one reveals. Profile ### Product Managers PMs running backlog grooming and sprint planning see customer evidence on every ticket. Prioritization shifts from internal debate to data-driven decisions grounded in what customers are actually asking for across sales, support, and research channels. Profile ### Engineering Leads Scrum masters and tech leads assigning sprint work get the customer context behind each story. Engineers understand who will benefit from their work and why it was prioritized, turning generic tickets into meaningful user problems. Profile ### Designers UX and product designers pulling from the backlog see real customer language and workflow descriptions attached to stories, providing design direction grounded in actual user behavior rather than interpreted requirements. Profile ### Executive Stakeholders Directors and VPs reviewing epics and roadmap progress see which initiatives are backed by customer demand, which accounts are affected, and how engineering output aligns with retention and growth objectives. How the data flows ## What Jira holds becomes what your roadmap reads. ClosedLoop AI reads from Jira and turns each part into something your product team can act on. From Jira Into ClosedLoop AI Conversations, records, and messages Product insights in the customer's own words Who said it, and their role The customer and the role behind each insight Account and deal context The revenue weight behind every request When it happened How a theme moves over time What came up Competitor mentions and churn risk, caught early Read-only to start. No tagging, no manual review. What changes ## What changes when you connect Jira. 01 Automate Jira ticket creation from customer feedback so insights reach engineering without manual handoffs 02 Sprint planning grounded in customer demand insights, not internal assumptions about priority 03 Existing tickets enriched with cumulative customer evidence as new insights arrive 04 Cross-functional alignment on what to build and why, visible directly in the backlog 05 Track the connection between customer-reported needs and shipped releases 06 Reduce time spent writing and grooming tickets by delivering pre-structured, evidence-backed stories Setup ## Connected in minutes, useful on day one. Step 01 **Connect Jira** Authorize in one click. Read-only to start, nothing to install. Step 02 **Backfill** ClosedLoop AI reads your recent history straight away, so you start with insights, not an empty screen. Step 03 **Insights land** Requests, competitor mentions, and risks arrive grouped and ranked. No tags to maintain. Step 04 **Act anywhere** Read them in the dashboard, get them in Slack, or query them from your AI assistant over the MCP. Related integrations ## Other product & development tools tools that work with ClosedLoop AI. [Typeform Product & Development Tools Extract customer feedback from interactive surveys and form responses Active Learn more →](https://closedloop.sh/integrations/typeform)[SurveyMonkey Product & Development Tools Analyze customer feedback from survey responses and data analysis Coming soon Learn more →](https://closedloop.sh/integrations/surveymonkey)[Linear Product & Development Tools Create product issues and tasks from customer feedback insights Active Learn more →](https://closedloop.sh/integrations/linear)[View all integrations](https://closedloop.sh/integrations) ## Read what your customers already told you on Jira. Connect in minutes and start surfacing product insights from your Jira data. [Start free →](https://app.closedloop.sh/auth?mode=signup)[Book a demo](https://calendar.app.google/qzZMrpSmjWMwLqEi9) No credit card. Read-only to start. --- ## More Information - Website: https://closedloop.sh - Documentation: /docs - Pricing: https://closedloop.sh/pricing - Contact: https://closedloop.sh/contact