# Reduce churn, catch it 6 to 8 weeks early · ClosedLoop AI

> Detect renewal risk weeks before the renewal call. ClosedLoop AI surfaces frustration patterns across calls, tickets, and chats, ranked by ARR at stake.

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[Skip to main content](#main-content)Outcome

# Catch dissatisfaction weeks before renewal.


**Most renewal surprises showed up in conversations 6 to 8 weeks earlier.**The warning was there; nobody had read everything.

ClosedLoop AI reads every channel and surfaces at-risk accounts with the quotes, the dollars, and the trend, while there is still time to act.
[Start free](https://app.closedloop.sh/auth?mode=signup)[Book a demo](https://closedloop.sh/contact)
No credit card. Connect a source and get this Monday's brief.
Renewal watch Per account First frustration Renewal call The drift shows in calls and tickets first. Why at risk ARR at stake
Fills per account from your own conversations: the triggering quotes, dated and channel-attributed.
The problem

## Where churn actually starts.


Four patterns we hear from every team grappling with this outcome.
P-01
You see frustration too late

The renewal call is on the calendar. You scroll Gong from January. You missed three frustration spikes in February and one Slack escalation in March.
P-02
CS and product narratives drift

CS thinks it's an enablement gap. Product thinks the dashboard is fine. The renewal probably hangs on one specific complaint neither team is tracking.
P-03
No "is this real?" answer

A customer complains about CSV export on a call. Is it one customer or eighteen? The answer takes a week and someone's afternoon.
P-04
Save attempts are reactive

You discount to keep the account. You give roadmap promises you didn't need to give. The negotiation could have happened before the surprise.
How it works

## From scattered conversations to a Monday-morning answer.


Same source data as the rest of the platform. A different surface for this outcome.


- 01

#### Listen everywhere


Connect Gong, Zendesk, Intercom, Slack, HubSpot, Salesforce. Every customer-facing conversation is read continuously.
- 02

#### Score every account


Per-account health from sentiment trends, escalation patterns, frustration spikes, competitor mentions, and feature-request density. Updates daily.
- 03

#### Surface the why


Each at-risk account comes with the specific quotes that triggered the score, dated and channel-attributed. You see what the customer actually said.
- 04

#### Brief the team in time


CS gets a Monday-morning save list. The pre-call brief auto-attaches to renewal tickets in Linear. The conversation is informed.
Features for this outcome

## The three you'll live in.


You don't need every feature on day one. These three carry the outcome.
[Monday Weekly brief
This week's renewal-risk themes, ranked by the ARR at stake.
Read more](https://closedloop.sh/features/weekly-brief)[Before the call Pre-call brief
Auto-attached to every renewal call, landmines surfaced.
Read more](https://closedloop.sh/features/pre-call-brief)[Any time Ask anything
Drill into any at-risk account with a single typed question.
Read more](https://closedloop.sh/features/ask-anything)Proof

## Proof gets measured, never manufactured.


Two revisions are open for this page. Each lands here only when it clears the standard below: real, attributable, approved. An empty slot beats a manufactured one.
Rev A · Saved-ARR metric In verification
An attributed figure for ARR saved from at-risk accounts caught early, from a named deployment. Real and recomputable, or nothing.
Accepts when Attributed to a named deployment and independently recomputable. Rev B · Customer quote Awaiting approval
A verbatim quote from a team that caught a renewal early, with a real name, title, and company. Approved, or nothing.
Accepts when Named person, title, company, and written consent on file.

## See it work on your data this week.

[Start free](https://app.closedloop.sh/auth?mode=signup)[Book a demo](https://closedloop.sh/contact)
Free forever · Connect a source, get this Monday's brief.


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## More Information

- Website: https://closedloop.sh
- Documentation: /docs
- Pricing: https://closedloop.sh/pricing
- Contact: https://closedloop.sh/contact