Product discovery

Product discovery software that knows what to build next.

A ranked backlog of what customers need, with the evidence attached to every line.

ClosedLoop AI is product discovery software that reads your calls, tickets, chat, and surveys, then clusters what customers ask for into opportunities ranked by reach and revenue. Discovery stops being a quarterly research project and starts running every day.

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The discovery backlog
Now
Next
Later
Watch

Fills with the opportunities your own customers describe, ranked by the revenue behind each one.

What you get

A backlog that argues for itself.

Every opportunity arrives with the quotes, the customers, and the revenue context behind it.

01

A ranked opportunity backlog

What customers need, clustered across every conversation and ordered by how much of your base is asking.

02

Evidence on every line

Open any opportunity and read the verbatim quotes behind it, tied to named customers and live deals.

03

Discovery that stays current

New conversations reshape the ranking as they land. Nothing waits for the next research cycle.

How it works

From raw conversations to a ranked backlog.

Step 01 Connect your sources

Calls, support, chat, surveys, and CRM. Read-only to start, nothing to install.

Step 02 The agent reads everything

Every conversation in full. Pain points, requests, and workarounds come out structured.

Step 03 Needs become opportunities

Related asks from different customers roll up into one opportunity that carries all of its evidence.

Step 04 Ranked by what it's worth

Each opportunity shows its reach across your base and the revenue tied to the customers behind it.

Why it's different

Continuous discovery, without scheduling a single interview.

Most product discovery software starts with recruiting participants. ClosedLoop AI starts with the conversations your customers already had with you.

01

No recruiting, no scheduling

A customer mentions a blocker on a sales call and it lands in discovery the same day, in their own words.

02

The whole base, not the loudest voice

Ranking weighs every customer, so the roadmap stops following whoever emailed most recently.

03

Validation before commitment

Before a quarter gets planned around an idea, read exactly who asked for it and what happens if it never ships.

Where it lives

In the roadmap. On the account. In your editor.

Product reads the ranked backlog. Sales sees what their accounts asked for. Same evidence, different surface.

And the dashboard, always. Same evidence on every surface.

See what your customers already asked for.

Product discovery software should start from evidence. Connect your sources and watch the backlog rank itself.

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