Conversation Analysis Articles

Explore our latest insights on conversation analysis

Article Oct 3, 2025

Why Gong is the Ultimate Source for Customer Product Feedback Data

Your sales calls contain 10x more valuable product feedback than surveys - but 90% gets lost. Here's how to unlock this goldmine of customer intelligence hiding in every Gong conversation.

Article Oct 3, 2025

How Sprout Social Leverages Gong to Drive Product Innovation and Customer-Centric Development

Discover how Sprout Social, a $110M+ NASDAQ-listed company, transformed their product development by mining customer conversations with Gong. Learn their real workflow and the evolution challenge they faced.