A survey only hears back on the questions you wrote. Customers were already talking.
ClosedLoop AI reads every conversation your customers already have, sales calls, support tickets, chats and the surveys you run, extracts the insights and ranks what to build by the revenue at stake in your CRM. Nothing to write, nothing to send, nobody to chase.
Typeform is a form builder: you write the questions, send the form, and wait for replies. Your roadmap is deciding itself from whatever came back. The customer about to walk never opened the survey, and the reason they're walking was never one of its questions. The whole story is sitting in the calls and tickets they already had, in their own words, waiting to be read.
No credit card · SOC 2 Type II · ISO 27001:2022
- You would have to write a question about it.
- Send the form and hope they answer.
- They rarely do.
- It's already in last week's sales call.
- Read in full, unprompted.
- Ranked by the revenue behind it.
A form asks what you thought to ask. A conversation tells you what they actually meant.
What never comes back.
The unasked question, the silent account, the story behind the score. None of it comes back on a form, so none of it reaches the roadmap.
The reason a customer is leaving was never a field on your form.
The roadmap rests on the few who replied.
A 6 out of 10 doesn't tell you what to fix.
Ask what to build. Nobody filled out a form.
No questions to write, no form to send, no responses to chase. You ask, this comes back.
Each row shows the accounts at stake, the revenue behind them and the sources they came from. This is the answer, not a stack of responses to sort.
The honest bit: if you need beautiful, on-brand forms and quizzes, that is what Typeform is for. ClosedLoop AI does a different job: it answers what to build, from what customers already said.
Nothing to migrate. Everything already read.
There are no survey exports to move, because the answer was never in the exports. Connect your calls, tickets, chats and CRM, and ClosedLoop AI reads them at the source from the first day. The roadmap answer stops depending on responses coming back, because nothing needs to come back at all.
Questions product teams ask.
Doesn't Typeform analyze responses with AI already?
Yes, it summarizes themes and sentiment from the responses that come back. Everything it can read is still a survey: your questions, answered by the fraction of customers who replied. ClosedLoop AI reads the calls, tickets and chats your customers already produced, so the answer covers what they said, not just what you asked.
Do you replace Typeform?
For deciding what to build, yes. ClosedLoop AI takes over the job you gave the survey and does it from the conversations customers already had. Where a form needs a reply to know anything, this needs nothing from the customer at all.
What happens to the feedback nobody was surveyed about?
Today, nothing. It stays in the call recording or the closed ticket and never reaches the roadmap. ClosedLoop AI reads it the same day and files it with everything else that customer has said, so an unprompted remark in a QBR counts as much as a submitted form.
How does ClosedLoop AI decide what matters?
By revenue at stake. Every insight is connected to the deals and renewals behind it in your CRM, so the top of the list is your most expensive problem, customers named on the line. A quiet issue across your five biggest accounts outranks a loud one from free trials.
Can teams outside product use it?
Survey results usually reach whoever commissioned the survey and stop there. Conversations belong to everyone: the call sales ran, the ticket support closed, the chat success answered. Reading all of them gives each team the part of the picture they never see, so success learns what sales was told and product learns what neither escalated.
The other tools on your shortlist.
Stop asking. Start reading.
Connect your calls, tickets and CRM. Every conversation read, every insight ranked by the revenue at stake, and not one question to write.
No credit card. Your first ranked insights in minutes.