Get a feature
curl --request GET \
--url https://api.closedloop.sh/v1/features/{id} \
--header 'X-API-Key: <api-key>'import requests
url = "https://api.closedloop.sh/v1/features/{id}"
headers = {"X-API-Key": "<api-key>"}
response = requests.get(url, headers=headers)
print(response.text)const options = {method: 'GET', headers: {'X-API-Key': '<api-key>'}};
fetch('https://api.closedloop.sh/v1/features/{id}', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://api.closedloop.sh/v1/features/{id}",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "GET",
CURLOPT_HTTPHEADER => [
"X-API-Key: <api-key>"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"net/http"
"io"
)
func main() {
url := "https://api.closedloop.sh/v1/features/{id}"
req, _ := http.NewRequest("GET", url, nil)
req.Header.Add("X-API-Key", "<api-key>")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.get("https://api.closedloop.sh/v1/features/{id}")
.header("X-API-Key", "<api-key>")
.asString();require 'uri'
require 'net/http'
url = URI("https://api.closedloop.sh/v1/features/{id}")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Get.new(url)
request["X-API-Key"] = '<api-key>'
response = http.request(request)
puts response.read_body{
"id": "b2c3d4e5-f6a7-4b8c-9d0e-000000000002",
"theme_id": "a1b2c3d4-e5f6-4a7b-8c9d-000000000001",
"title": "Dark mode toggle in settings",
"ric_score": 6.9,
"status": "active",
"description": "A user-controllable dark / light toggle in the settings panel.",
"insight_count": 12,
"unique_customer_count": 9,
"product_id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"product_name": "Core Platform",
"created_at": "2026-04-05T00:00:00Z",
"updated_at": "2026-06-01T00:00:00Z",
"deal_blocker_count": 123,
"severity_breakdown": {
"critical": 0,
"high": 3,
"medium": 7,
"low": 2
},
"top_insights": [
{
"id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"title": "<string>",
"severity": "critical",
"source": "<string>",
"created_at": "2023-11-07T05:31:56Z",
"category": "<string>",
"customer_id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"customer_name": "<string>",
"source_date": "2023-11-07T05:31:56Z"
}
],
"affected_customers": [
{
"id": "c0ffee00-0000-4000-8000-000000000001",
"name": "Acme UK",
"domain": "acme.example",
"family": {
"id": "fa111e00-0000-4000-8000-000000000001",
"name": "Acme",
"is_grouped": true,
"member_count": 3,
"members": [
{
"id": "c0ffee00-0000-4000-8000-000000000003",
"name": "Acme Germany",
"external_ids": [
{
"integration_id": "1e7e6600-0000-4000-8000-000000000001",
"source": "salesforce",
"external_id": "001A000001AbCdEAAZ"
}
],
"domain": "acme.com"
}
]
}
}
]
}Features
Get a feature
One feature with its severity breakdown, affected customers, and top supporting
insights. A feature that no /features request returns gives 404.
GET
/
features
/
{id}
Get a feature
curl --request GET \
--url https://api.closedloop.sh/v1/features/{id} \
--header 'X-API-Key: <api-key>'import requests
url = "https://api.closedloop.sh/v1/features/{id}"
headers = {"X-API-Key": "<api-key>"}
response = requests.get(url, headers=headers)
print(response.text)const options = {method: 'GET', headers: {'X-API-Key': '<api-key>'}};
fetch('https://api.closedloop.sh/v1/features/{id}', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://api.closedloop.sh/v1/features/{id}",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "GET",
CURLOPT_HTTPHEADER => [
"X-API-Key: <api-key>"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"net/http"
"io"
)
func main() {
url := "https://api.closedloop.sh/v1/features/{id}"
req, _ := http.NewRequest("GET", url, nil)
req.Header.Add("X-API-Key", "<api-key>")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.get("https://api.closedloop.sh/v1/features/{id}")
.header("X-API-Key", "<api-key>")
.asString();require 'uri'
require 'net/http'
url = URI("https://api.closedloop.sh/v1/features/{id}")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Get.new(url)
request["X-API-Key"] = '<api-key>'
response = http.request(request)
puts response.read_body{
"id": "b2c3d4e5-f6a7-4b8c-9d0e-000000000002",
"theme_id": "a1b2c3d4-e5f6-4a7b-8c9d-000000000001",
"title": "Dark mode toggle in settings",
"ric_score": 6.9,
"status": "active",
"description": "A user-controllable dark / light toggle in the settings panel.",
"insight_count": 12,
"unique_customer_count": 9,
"product_id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"product_name": "Core Platform",
"created_at": "2026-04-05T00:00:00Z",
"updated_at": "2026-06-01T00:00:00Z",
"deal_blocker_count": 123,
"severity_breakdown": {
"critical": 0,
"high": 3,
"medium": 7,
"low": 2
},
"top_insights": [
{
"id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"title": "<string>",
"severity": "critical",
"source": "<string>",
"created_at": "2023-11-07T05:31:56Z",
"category": "<string>",
"customer_id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"customer_name": "<string>",
"source_date": "2023-11-07T05:31:56Z"
}
],
"affected_customers": [
{
"id": "c0ffee00-0000-4000-8000-000000000001",
"name": "Acme UK",
"domain": "acme.example",
"family": {
"id": "fa111e00-0000-4000-8000-000000000001",
"name": "Acme",
"is_grouped": true,
"member_count": 3,
"members": [
{
"id": "c0ffee00-0000-4000-8000-000000000003",
"name": "Acme Germany",
"external_ids": [
{
"integration_id": "1e7e6600-0000-4000-8000-000000000001",
"source": "salesforce",
"external_id": "001A000001AbCdEAAZ"
}
],
"domain": "acme.com"
}
]
}
}
]
}Authorizations
Team-scoped API key created in the app (Settings → API Keys).
Sent as X-API-Key: <key> on every request. The header name apikey
is also accepted as an alias.
Path Parameters
Resource UUID.
Response
Feature detail
Example:
"b2c3d4e5-f6a7-4b8c-9d0e-000000000002"
The parent theme.
Example:
"a1b2c3d4-e5f6-4a7b-8c9d-000000000001"
Example:
"Dark mode toggle in settings"
Example:
6.9
Available options:
active, declined, shipped, parked Example:
"active"
Example:
"A user-controllable dark / light toggle in the settings panel."
Supporting insights across all areas.
Example:
12
Customers behind those insights.
Example:
9
Assigned product, if any.
Example:
"Core Platform"
Example:
"2026-04-05T00:00:00Z"
Example:
"2026-06-01T00:00:00Z"
Customers with a deal blocker in this feature.
Example:
{
"critical": 0,
"high": 3,
"medium": 7,
"low": 2
}
Show child attributes
Show child attributes
Up to 50 customer accounts behind these insights, ordered by name, each with its family. Customers not matched to a CRM account are counted but not listed.
Show child attributes
Show child attributes