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ClosedLoop AI integrations contribute different kinds of data. A conversation source can produce product insights, while a CRM enriches those insights with customer and deal context. A roadmap tool connects evidence to planned work.
The Integrations catalog in your workspace is the source of truth for current availability. Connectors can vary by plan, region, and rollout status.

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Choose by outcome

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Setup guides

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Customer conversations and feedback

Email capture

Forward selected customer emails and supported documents into Insights.

Gong

Import customer call transcripts.

Fireflies

Import meeting transcripts.

Google Meet

Import supported meeting evidence.

Slack

Import selected channel conversations.

Intercom

Import supported customer conversations.

Typeform

Import survey responses.

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CRM context

HubSpot

Add customer, contact, and deal context.

Salesforce

Add customer and pipeline context.

Dynamics 365

Add supported CRM records.

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Product management tools

Linear

Connect product evidence to synced work.

Jira

Connect themes to tracked product work.

Productboard

Add roadmap context when available.

GitHub

Connect supported issues and product work.

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Where connected data appears

Each integration page states its required permissions and setup method. Integrations do not all use the same authentication or sync direction.
  • Customer profiles show available CRM customer, people, and deal details.
  • Roadmap shows synced Features and Initiatives from supported product management tools.
  • Behavior shows reports from supported product analytics sources.
If an integration is absent from the catalog, it is not currently enabled for the workspace, plan, or region.

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Troubleshoot a missing import

If expected data does not appear in these product areas, check its import status in Data Log. Data Log currently covers webhook ingestion, Gong, Intercom, Slack, Google Meet, Fireflies, Amplitude, and PostHog.