curl --request GET \
--url https://api.closedloop.sh/v1/insights/{id} \
--header 'X-API-Key: <api-key>'import requests
url = "https://api.closedloop.sh/v1/insights/{id}"
headers = {"X-API-Key": "<api-key>"}
response = requests.get(url, headers=headers)
print(response.text)const options = {method: 'GET', headers: {'X-API-Key': '<api-key>'}};
fetch('https://api.closedloop.sh/v1/insights/{id}', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://api.closedloop.sh/v1/insights/{id}",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "GET",
CURLOPT_HTTPHEADER => [
"X-API-Key: <api-key>"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"net/http"
"io"
)
func main() {
url := "https://api.closedloop.sh/v1/insights/{id}"
req, _ := http.NewRequest("GET", url, nil)
req.Header.Add("X-API-Key", "<api-key>")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.get("https://api.closedloop.sh/v1/insights/{id}")
.header("X-API-Key", "<api-key>")
.asString();require 'uri'
require 'net/http'
url = URI("https://api.closedloop.sh/v1/insights/{id}")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Get.new(url)
request["X-API-Key"] = '<api-key>'
response = http.request(request)
puts response.read_body{
"id": "123e4567-e89b-42d3-a456-426614174000",
"title": "Users want a dark mode toggle",
"severity": "medium",
"source": "gong_call_abc123",
"created_at": "2026-05-14T10:32:00Z",
"updated_at": "2026-05-15T08:12:00Z",
"products": [
{
"id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"name": "Core Platform",
"status": "active"
}
],
"product_features": [
{
"id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"title": "Scheduled exports",
"product_id": "3c90c3cc-0d44-4b50-8888-8dd25736052a"
}
],
"category": "feature request",
"customer_id": "c0ffee00-0000-4000-8000-000000000001",
"customer_name": "Acme Co",
"source_date": "2026-05-14T10:30:00Z",
"feature_area_id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"feature_area_name": "Exports",
"product_area_id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"product_area_name": "Operations",
"content": "The customer wants a dark mode option for night-time use.",
"quote": "I'd honestly pay more if you just had a dark theme.",
"pain_point": "Bright interface is hard to use in low light.",
"workaround": "Uses a browser dark-mode extension.",
"competitor_gap": "Competitor X ships native dark mode.",
"willingness_to_pay": "High",
"feature_area": "UI/UX",
"source_url": "https://gong.io/calls/abc123"
}Get an insight
Full insight detail with evidence: pain point, workaround, competitor gap, willingness to pay, feature area, product associations, and the verbatim quote.
curl --request GET \
--url https://api.closedloop.sh/v1/insights/{id} \
--header 'X-API-Key: <api-key>'import requests
url = "https://api.closedloop.sh/v1/insights/{id}"
headers = {"X-API-Key": "<api-key>"}
response = requests.get(url, headers=headers)
print(response.text)const options = {method: 'GET', headers: {'X-API-Key': '<api-key>'}};
fetch('https://api.closedloop.sh/v1/insights/{id}', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://api.closedloop.sh/v1/insights/{id}",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "GET",
CURLOPT_HTTPHEADER => [
"X-API-Key: <api-key>"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"net/http"
"io"
)
func main() {
url := "https://api.closedloop.sh/v1/insights/{id}"
req, _ := http.NewRequest("GET", url, nil)
req.Header.Add("X-API-Key", "<api-key>")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.get("https://api.closedloop.sh/v1/insights/{id}")
.header("X-API-Key", "<api-key>")
.asString();require 'uri'
require 'net/http'
url = URI("https://api.closedloop.sh/v1/insights/{id}")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Get.new(url)
request["X-API-Key"] = '<api-key>'
response = http.request(request)
puts response.read_body{
"id": "123e4567-e89b-42d3-a456-426614174000",
"title": "Users want a dark mode toggle",
"severity": "medium",
"source": "gong_call_abc123",
"created_at": "2026-05-14T10:32:00Z",
"updated_at": "2026-05-15T08:12:00Z",
"products": [
{
"id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"name": "Core Platform",
"status": "active"
}
],
"product_features": [
{
"id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"title": "Scheduled exports",
"product_id": "3c90c3cc-0d44-4b50-8888-8dd25736052a"
}
],
"category": "feature request",
"customer_id": "c0ffee00-0000-4000-8000-000000000001",
"customer_name": "Acme Co",
"source_date": "2026-05-14T10:30:00Z",
"feature_area_id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"feature_area_name": "Exports",
"product_area_id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"product_area_name": "Operations",
"content": "The customer wants a dark mode option for night-time use.",
"quote": "I'd honestly pay more if you just had a dark theme.",
"pain_point": "Bright interface is hard to use in low light.",
"workaround": "Uses a browser dark-mode extension.",
"competitor_gap": "Competitor X ships native dark mode.",
"willingness_to_pay": "High",
"feature_area": "UI/UX",
"source_url": "https://gong.io/calls/abc123"
}Authorizations
Team-scoped API key created in the app (Settings → API Keys).
Sent as X-API-Key: <key> on every request. The header name apikey
is also accepted as an alias.
Path Parameters
Resource UUID.
Response
Insight detail
Immutable UUID; never reassigned to another insight.
"123e4567-e89b-42d3-a456-426614174000"
"Users want a dark mode toggle"
critical, high, medium, low "medium"
"gong_call_abc123"
"2026-05-14T10:32:00Z"
Insight-row update timestamp used by incremental export.
"2026-05-15T08:12:00Z"
Recorded product associations. Empty when the insight is unassigned. Some insights cannot be matched automatically with enough confidence.
Show child attributes
Show child attributes
Recorded buildable-feature associations, ordered by title and ID. Empty when the insight has no reliable feature match.
Show child attributes
Show child attributes
"feature request"
Resolved customer: the shared key that links an insight to its context (same customer).
"c0ffee00-0000-4000-8000-000000000001"
"Acme Co"
"2026-05-14T10:30:00Z"
"Exports"
"Operations"
Insight content (always English).
"The customer wants a dark mode option for night-time use."
Verbatim supporting quote.
"I'd honestly pay more if you just had a dark theme."
"Bright interface is hard to use in low light."
"Uses a browser dark-mode extension."
"Competitor X ships native dark mode."
"High"
"UI/UX"
"https://gong.io/calls/abc123"