Finding what matters
Open Opportunities from the sidebar. By default, you see active opportunities sorted by RIC score — the ones with the widest reach, highest impact, and strongest evidence at the top.Filter by what’s changing
Use the velocity filter to focus on what’s getting worse right now:- Accelerating — growing problem, more customers raising it each week
- Cooling — declining mentions, may be resolving
Filter by business risk
Toggle Deal blockers only to see opportunities that are actively preventing sales. These are the highest-priority items for revenue-focused teams.Reading an opportunity
Click any opportunity to see its detail page:- RIC score breakdown — Reach, Impact, Confidence individually. This is RICE without the Effort — you bring the engineering estimate
- Customer list — every affected customer with their deal value. Sort by revenue to see which accounts are at stake
- Total won deal value — the aggregate revenue of all affected customers
- Evidence — up to 50 verbatim quotes ranked by business impact. Each shows the customer name, severity, emotion, and whether it’s a deal blocker
- Velocity trend — is this getting better or worse?
- Features — if the problem is broad, ClosedLoop AI breaks it into specific feature-level themes
Building a business case
An opportunity with 35 customers, $1.2M in won deal value, 3 deal blockers, and accelerating velocity isn’t a feature request — it’s a business case. The detail page gives you everything you need:- The problem statement — AI-generated title and description
- The evidence — real customer quotes you can put in front of stakeholders
- The revenue context — exactly how much business is affected
- The urgency — velocity and deal blocker flags
/prd prompt to generate a full PRD from an opportunity — it pulls the evidence automatically.