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A Watch turns a one-time investigation into a recurring workflow. ClosedLoop AI checks future evidence against your saved filters and places new matches in your personal Inbox.

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Prerequisites

  • Product evidence is available in Insights or Context
  • You can define the topic with at least one filter
1

Build a focused view

Open Insights or Context and apply one or more filters. The + New watch action remains unavailable until the view has an active filter.Watches are not currently available from Behavior.
2

Preview and save the Watch

Select + New watch. Enter a clear name, choose a priority, review the current match count, and select Save watch.
The preview count describes existing matches. Those items are not added to Inbox retroactively; the Watch begins with new evidence that arrives after you save it.
3

Review new matches in Inbox

When new evidence matches, open Inbox. Use From watches to separate Watch matches from auto-detected items, or filter to a specific Watch.Critical Watch matches appear under Needs attention. Low, medium, and high priorities appear under For review.
4

Act on each match

Open a match to inspect the linked Insight or Context item and its source evidence. Then choose an action:
  • Snooze or Reschedule to return later
  • Resolve to complete the review, with an optional note
  • Dismiss when the match does not need action
5

Tune or pause the Watch

Open Settings → Watches to review recent matches and Watch health. You can change priority, pause or resume the Watch, or delete it.
Deleting a Watch also deletes its past Inbox matches.

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Verification

The Watch appears in Settings → Watches. Future matching evidence appears in the Watch creator’s personal Inbox and links back to its source item.
Inbox is the supported destination for Watch matches. Do not rely on external delivery channels for this workflow.

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Troubleshooting

  • You cannot create a Watch: Apply at least one filter in Insights or Context.
  • The previewed items are missing from Inbox: Preview results are not backfilled. Wait for new matching evidence.
  • The Watch is too noisy: Pause or delete it, then create a replacement from a more focused filtered view. Narrower filters reduce match volume. Lowering priority only moves future matches from Needs attention to For review; it does not reduce matches.
  • A match looks wrong: Open its source evidence, then pause or delete the Watch and recreate it from a corrected filtered view.