MCP Overview

Setup

Add the MCP

Claude Code
Claude Desktop, web and Cowork
Cursor
Other Clients

# US workspace
claude mcp add --transport http closedloop-ai https://mcp.closedloop.sh

# EU workspace
claude mcp add --transport http closedloop-ai https://eu.mcp.closedloop.sh

These connect as a custom connector, not a local config file. Available on Free, Pro, Max, Team and Enterprise plans.

Open Customize → Connectors and click + next to Connectors. (Team and Enterprise owners add it for everyone from Organization settings → Connectors → Add → Custom → Web.)
Name it ClosedLoop AI and paste the URL for your workspace’s region — US is https://mcp.closedloop.sh, EU is https://eu.mcp.closedloop.sh.
Leave Advanced settings empty. The OAuth Client ID and Secret are optional, and ClosedLoop AI registers your client automatically.
Click Add, then authorize in the browser window that opens.

Adding a connector does not switch it on. In a chat, click + in the lower left, choose Connectors, and toggle ClosedLoop AI on for that conversation.

Add to .cursor/mcp.json:

{
  "mcpServers": {
    "closedloop-ai": {
      "url": "https://mcp.closedloop.sh"
    }
  }
}

For EU workspaces, use https://eu.mcp.closedloop.sh.

Any client supporting MCP HTTP transport with OAuth 2.1:

Region	MCP URL
US	`https://mcp.closedloop.sh`
EU	`https://eu.mcp.closedloop.sh`

Auth is auto-discovered via /.well-known/oauth-authorization-server.

Authorize access

Your AI tool will show an authorization link. Click it, and your browser opens the ClosedLoop AI sign-in page.Log in (or sign up), select your workspace, and click Connect.

In Claude Code, type /mcp to view connections and trigger authorization.

Ask your first question

Try one of these:

“What are the top customer pain points?”
“Show me deal blockers for enterprise customers”
“How has insight volume changed over the last 3 months?”

You should see results from your product intelligence data within seconds.

What you can do

Once connected, your AI dev agent has access to 12 tools covering:

Overview & trends: aggregate counts, time-series, distribution by category/country/industry

Customer intelligence: search customer accounts, view profiles with deals and revenue context

Product intelligence: hybrid search across all insights with semantic matching

Strategic insights: satisfaction, churn risks, competitor mentions, buying behavior

Opportunities: automatically discovered product problems ranked by business impact with revenue data

Full tools reference

See all 12 tools with parameters and return values

MCP

Claude Code Skills

Setup

Example queries

What you can do

Full tools reference

​Setup

​Example queries

​What you can do

Full tools reference

Setup

Example queries

What you can do