Install
1
Connect the MCP
If you haven’t already, add the ClosedLoop AI MCP to Claude Code:Restart Claude Code, select
closedloop-ai from /mcp, and authorize.2
Install the skills plugin
In Claude Code, add the community marketplace, then install the skills:
3
Use a skill
For product
Deep Dive
Deep-dive into any topic against all your product insights. Reads every matching insight, context record, and conversation transcript.
PM Prep
Discovery brief for PMs. Learning goals, knowledge gaps, data-grounded questions, and whether pain is a market signal or outlier.
Scope Guard
Check a spec against what customers actually said, before engineering time goes into it. Every requirement gets a verdict.
Synthetic Customer
Talk to any customer or segment as an AI persona grounded in real call transcripts, feedback, and CRM data.
Competitor Gap
Competitive intelligence from customer conversations: threat ranking, trend analysis, feature gaps, and your advantages.
Product Ambassadors
Find design partners, beta users, expert reviewers, and champions for a feature area, with one specific ask for each.
For engineering
Technical Spec
A spec in Google design doc format, grounded in what customers said and the patterns already in your repo. Every decision cites a quote or a line number.
Bug Blast Radius
How important is this bug? Who reported it, how badly, what those customers are worth, and when it was last reported.
For sales
Sales Playbook
Talk tracks from real customer quotes. General or micro-targeted to a specific customer with @ syntax.
Sales Proof
A proof packet for one prospect concern: the talk track, the verbatim proof points, and the permission caveat.
Reference Customers
Who could take a private reference call, with the topics to cover, the topics to avoid, and the route in.
For marketing
Customer Proof
Marketing-ready proof: website quotes, case-study candidates, ROI evidence, adoption stories, and reference candidates.
Case Study Scout
Who has enough evidence for a real story, what proof is still missing, and the interview questions to ask them.
For leadership
Weekly Brief
Weekly intelligence brief that reads ALL evidence and synthesizes into a 40-line brief you can scan in 60 seconds.
For customer success
CSM Prep
90-second pre-call brief for CSMs. Headline, landmines, top concerns in their own words, open threads, and shared pain context.
Ship Notify
Find every customer who asked for something you shipped, generate personalized outreach per tier.
For everyone
Watch
Describe an alert in plain language and get notified in Slack, Teams, or email when it crosses your threshold.
Send Feedback
Tell the ClosedLoop AI team when a result is wrong, missing, stale, or confusing, without leaving the conversation.
Requirements
- Claude Code
- ClosedLoop AI account with connected data sources
- ClosedLoop AI MCP configured (see Step 1 above)
MCP Tools Reference
Reference for the MCP tools that power these skills