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Turn every customer conversation into structured product insights — inside Claude Code. These skills connect to your ClosedLoop AI data so you can deep-dive into any topic, get a weekly intelligence brief, or talk to a synthetic customer persona built from real call transcripts and feedback.

Install

1

Connect the MCP

If you haven’t already, add the ClosedLoop AI MCP to Claude Code:
# US workspace
claude mcp add --transport http closedloop-ai https://mcp.closedloop.sh

# EU workspace
claude mcp add --transport http closedloop-ai https://eu.mcp.closedloop.sh
Restart Claude Code, select closedloop-ai from /mcp, and authorize.
2

Install the skills plugin

In Claude Code, run:
/plugin install closedloop-skills
3

Use a skill

/closedloop:deep-dive dynamic pricing

Available Skills

Deep Dive

Deep-dive into any topic against all your product insights. Reads every matching insight, signal, and conversation transcript.

Weekly Brief

Weekly intelligence brief that reads ALL evidence and synthesizes into a 40-line brief you can scan in 60 seconds.

Synthetic Customer

Talk to any customer or segment as an AI persona grounded in real call transcripts, feedback, and CRM data.

Competitor Gap

Competitive intelligence from customer conversations — threat ranking, trend analysis, feature gaps, and your advantages.

CSM Prep

90-second pre-call brief for CSMs. Headline, landmines, top concerns in their own words, open threads, and shared pain context.

PM Prep

Discovery brief for PMs. Learning goals, knowledge gaps, data-grounded questions, and whether pain is a market signal or outlier.

Ship Notify

Find every customer who asked for something you shipped, generate personalized outreach per tier.

Sales Playbook

Talk tracks from real customer quotes. General or micro-targeted to a specific customer with @ syntax.

Coming Soon

SkillWhat it does
/closedloop:anomaly-alertDetect emerging spikes and new problems before they escalate

Requirements

MCP Tools Reference

Complete reference for all 14 MCP tools that power these skills