Synthetic Customer

Lets you interview a customer who is not available. It role-plays a real customer or a segment, answering only from what those customers have actually said.

/closedloop-synthetic-customer Northwind Trading

Arguments

Argument	Required	Default
Company name, segment or industry	yes

A company name role-plays that company. A segment builds a composite that speaks as “we”.

What you get

You: What if we added AI pricing rules that adjust by demand?

Northwind: Honestly, that's not our problem. We set prices once
a season and the board signs them off. What kills us is that
the export breaks when we try to reconcile what we already
charged. If you built the clever pricing thing I'd still be
splitting that file by hand on a Monday.

---
Sources: 3 insights on export reliability, one call in June
  where pricing governance came up, CRM segment
Interpretation: the board sign-off detail is from one remark
  by Priya, not a documented process

Every reply cites its grounding

Direct evidence: speaks plainly, quotes itself.
Adjacent evidence: hedges.
No evidence: declines in character: “that hasn’t really come up for us.”

A persona that always has an answer is useless: you cannot tell which answers came from the customer and which from the model.

How the persona is built

Reads the actual call transcripts, not extracted highlights: speech patterns, what they ask about, how decisions get made.
Carries a knowledge boundary, a record of what this customer has never discussed. That is what lets it decline.
A company name gives you that company. A segment gives a composite that speaks as “we”, counts members, and attributes each quote.

Commands

Command	What it does
`/sources`	Data points behind the last response
`/confidence`	Evidence strength on the current topic
`/raw`	The relevant section of the persona
`/switch <name>`	Drop this persona, build another
`/refresh`	Rebuild from scratch

Type “stop” to end.

MCP

Claude Code Skills

For product

For engineering

For sales

For marketing

For leadership

For customer success

For everyone

Arguments

What you get

Every reply cites its grounding

How the persona is built

Commands

​Arguments

​What you get

​Every reply cites its grounding

​How the persona is built

​Commands

Arguments

What you get

Every reply cites its grounding

How the persona is built

Commands