Synthetic Customer - ClosedLoop AI

Lets you interview a customer who is not available. It role-plays a real customer or a segment, answering only from what those customers have actually said.

/closedloop-synthetic-customer Northwind Trading

Arguments

Argument	Required	Default
Company name, segment or industry	yes

A company name role-plays that company. A segment builds a composite that speaks as “we”.

What you get

You: What if we added AI forecasts that adjust budgets by usage?

Northwind: Honestly, that's not our problem. We set budgets once
a quarter and the board signs them off. What kills us is that
the export breaks when we try to reconcile what we already
spent. If you built the clever forecasting thing I'd still be
splitting that file by hand on a Monday.

---
Sources: 3 insights on export reliability, one call in June
  where budget governance came up, CRM segment
Interpretation: the board sign-off detail is from one remark
  by Priya, not a documented process

Every reply cites its grounding

Direct evidence: speaks plainly, quotes itself.
Adjacent evidence: hedges.
No evidence: declines in character: “that hasn’t really come up for us.”

How the persona is built

It reads the actual call transcripts, not extracted highlights, and declines on topics the customer has never discussed. A segment gives a composite that speaks as “we”, counts members, and attributes each quote.

Commands

Command	What it does
`/sources`	Data points behind the last response
`/confidence`	Evidence strength on the current topic
`/raw`	The relevant section of the persona
`/switch <name>`	Drop this persona, build another
`/refresh`	Rebuild from scratch

Type “stop” to end.