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Documentation Index

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Deep-dive into any topic against all your product insights and strategic intelligence. Reads every matching insight and signal, looks up CRM data for affected customers, loads key conversation transcripts, and synthesizes the complete picture.

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Usage

/closedloop:deep-dive dynamic pricing
/closedloop:deep-dive SSO support
/closedloop:deep-dive mobile app reliability
Type any topic, feature, or problem — the skill searches all your data semantically and reads every match in full detail.

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What You Get

  • The real problem — synthesis of the underlying pain after reading ALL matching evidence, grouped by sub-themes
  • Evidence strength — exact insight and signal counts, trend direction, severity breakdown, deal blockers, churn risks
  • Revenue impact — won deals, open pipeline, and affected accounts with CRM data (segment, industry, size)
  • Customer quotes — verbatim quotes grouped by sub-theme, with full conversation context from the actual call transcripts
  • Workarounds — what customers do today to cope with the problem
  • Competitive context — which competitors customers mention and why
  • Strategic signals — satisfaction, churn, decision criteria from strategic intelligence
  • Full conversation context — for the most critical insights, loads the actual call transcript to show what was said before and after
  • Evidence gaps — what the data doesn’t cover, so you know the limits of the analysis

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How It Works

  1. Searches all your product insights and strategic signals for the topic (semantic search — finds matches even when exact words don’t match)
  2. Reads the full details of every match — not truncated previews
  3. Looks up CRM data for every affected customer — revenue, deals, segment, industry
  4. Loads the actual conversation transcripts for the most critical insights
  5. Synthesizes everything into a structured report, leading with the real problem

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Example Use Cases

Validating a roadmap item 
/closedloop:deep-dive SSO support
See if customers actually need SSO, how many, which accounts, and whether it’s blocking deals. Preparing for a stakeholder discussion 
/closedloop:deep-dive mobile app reliability
Get the evidence to back up (or challenge) a claim in a planning meeting — with exact customer quotes and revenue impact. Understanding a problem before writing a spec 
/closedloop:deep-dive booking confirmation emails
Discover the sub-problems within a topic. “Booking confirmations” might split into delivery failures, missing information, localization gaps, and reseller branding — each with different customers and severity. Investigating a spike 
/closedloop:deep-dive kiosk mode crashes
See all customer reports, which segments are affected, what workarounds they use, and whether this is growing or stable.

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What This Skill Does NOT Do

  • Does not prioritize. Each deep-dive is independent. Run multiple and compare.
  • Does not score or grade. 47 customers and 5 deal blockers IS the score.
  • Does not recommend build/don’t build. Shows what customers said. You weigh it against everything else.