Tools Reference

Overview & Discovery

get_overview

Get a high-level summary of your product intelligence landscape. Use this as a starting point.

Parameter	Type	Default	Description
`time_range`	`7d` `30d` `90d` `all`	`30d`	Time window

Returns: total insights, deal blockers, churn risks, top categories.

get_facets

Get aggregated counts by dimension. Use to understand distributions before drilling in.

Parameter	Type	Required	Description
`dimensions`	array	yes	Which dimensions: `category`, `severity`, `feature_area`, `emotion`, `country`, `industry`
`date_from`	string	no	Start date YYYY-MM-DD
`date_to`	string	no	End date YYYY-MM-DD

Returns: top 20 values with counts per dimension.

get_trends

Get time-bucketed counts for trend analysis.

Parameter	Type	Default	Description
`query`	string	none	Topic to trend. Leave empty for overall volume
`category`	string	none	Filter by category
`feature_area`	string	none	Filter by feature area
`granularity`	`daily` `weekly` `monthly`	`weekly`	Time bucket size
`date_from`	string	90 days ago	Start date
`date_to`	string	today	End date

Returns: time-bucketed counts with unique customers and average frustration per period.

Customer Intelligence

search_customers

Find customers by name, industry, country, or engagement metrics. Every result includes revenue context.

Parameter	Type	Default	Description
`query`	string	none	Company name, domain, or keyword
`industry`	string	none	Filter by industry
`country`	string	none	Filter by country
`has_active_deals`	boolean	none	Only customers with open deals
`has_deal_blockers`	boolean	none	Only customers with deal blockers
`has_churn_risks`	boolean	none	Only customers with churn risks
`min_insights`	integer	none	Only customers with N+ insights
`sort`	`insight_count` `deal_value` `frustration` `recency` `name`	`insight_count`	Sort order
`limit`	integer	10	Max results (1-50)
`offset`	integer	0	Skip first N results

Returns: company profiles with CRM data, deal values, and intelligence stats.

get_customer

Get full profile for a specific customer.

Parameter	Type	Required	Description
`id`	string	yes	Customer ID from search_customers

Returns: CRM data, deals, contacts, intelligence summary, strategic context.

Product Intelligence

search_insights

Find product intelligence using hybrid search (keyword + semantic). Returns 300-character content previews and a customers_mentioned summary.

Parameter	Type	Default	Description
`query`	string	none	What to search for. Works with natural language
`customer_id`	string	none	Filter to one customer
`category`	`bug` `feature request` `improvement` `integration issue` `missing functionality` `ux/ui issue` `documentation` `performance issue` `security issue` `reporting`	none	Filter by category
`severity`	`Critical` `High` `Medium` `Low`	none	Filter by severity
`is_deal_blocker`	boolean	none	Only deal-blocking insights
`is_churn_risk`	boolean	none	Only churn-risk insights
`feature_area`	string	none	Filter by product area
`emotion`	string	none	Filter by emotion (frustrated, disappointed, confused, hopeful, etc.)
`country`	string	none	Filter by customer country
`industry`	string	none	Filter by customer industry
`date_from`	string	none	Start date YYYY-MM-DD
`date_to`	string	none	End date YYYY-MM-DD
`sort`	`relevance` `severity` `frustration` `recency`	`relevance`	Sort order
`limit`	integer	20	Max results (1-100)
`offset`	integer	0	Skip first N results

Returns: matching insights with content previews, plus a customers_mentioned summary showing which customers raised this topic.

get_insight

Get full detail for a specific insight.

Parameter	Type	Required	Description
`id`	string	yes	Insight ID from search_insights

Returns: full verbatim content, pain point, workaround, use case, business outcomes, kano category, reporter details.

Sales Intelligence

search_signals

Search strategic intelligence: satisfaction, churn, competitor mentions, buying behavior.

Parameter	Type	Default	Description
`query`	string	none	What to search for
`type`	string	none	Context type: `satisfaction`, `churn_reason`, `competitor_mention`, `decision_criteria`, `purchase_hesitation`, `win_reason`, `onboarding_friction`, and more
`customer_id`	string	none	Filter to one customer
`date_from`	string	none	Start date YYYY-MM-DD
`competitor_name`	string	none	Filter by competitor name. Use get_competitors to see valid names
`date_to`	string	none	End date YYYY-MM-DD
`sort`	`relevance` `recency`	`relevance`	Sort order
`limit`	integer	20	Max results (1-100)
`offset`	integer	0	Skip first N results

Returns: strategic context records with content previews, churn urgency, satisfaction level, competitor names.

get_competitors

List your configured competitors with mention counts from customer conversations. Use this to see which competitors come up most, then drill in with search_signals(competitor_name="..."). No parameters required. Returns: competitor list with names, products, mention counts, and whether they’re a direct competitor.

get_signal

Get full detail for a specific context record.

Parameter	Type	Required	Description
`id`	string	yes	Context record ID from search_signals

Returns: full content, context, source URL (links to original conversation), competitor details.

search_opportunities

Find the biggest clustered product problems ranked by business impact.

Parameter	Type	Default	Description
`query`	string	none	Search by topic
`status`	`active` `new` `declined` `all`	`active`	Filter by status
`velocity_status`	`accelerating` `active` `cooling` `dormant`	none	Filter by growth trend
`sort`	`ric_score` `signal_count` `customer_count` `deal_blocker_count` `recency`	`ric_score`	Sort order
`min_signals`	integer	10	Minimum insight count
`has_deal_blockers`	boolean	none	Only opportunities with deal blockers
`limit`	integer	10	Max results (1-50)
`offset`	integer	0	Skip first N results

Returns: opportunities with RIC scores (reach/impact/confidence), customer counts, severity breakdown, velocity status.

get_opportunity

Get full detail for a specific opportunity, including evidence and revenue impact.

Parameter	Type	Required	Description
`id`	string	yes	Opportunity ID from search_opportunities

Returns: full evidence (top 50 quotes), customer list with IDs and deal values, total_won_deal_value, features for parent opportunities.

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Overview & Discovery

get_overview

get_facets

get_trends

Customer Intelligence

search_customers

get_customer

Product Intelligence

search_insights

get_insight

Sales Intelligence

search_signals

get_competitors

get_signal

search_opportunities

get_opportunity

​Overview & Discovery

​get_overview

​get_facets

​get_trends

​Customer Intelligence

​search_customers

​get_customer

​Product Intelligence

​search_insights

​get_insight

​Sales Intelligence

​search_signals

​get_competitors

​get_signal

​search_opportunities

​get_opportunity

Overview & Discovery

get_overview

get_facets

get_trends

Customer Intelligence

search_customers

get_customer

Product Intelligence

search_insights

get_insight

Sales Intelligence

search_signals

get_competitors

get_signal

search_opportunities

get_opportunity