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Connect Jira to ClosedLoop AI and your roadmap gains customer evidence. ClosedLoop AI syncs your Jira site as a roadmap source, then matches customer demand (insights and themes) onto the work you have planned, so sprints and epics are grounded in what customers actually ask for.

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What Gets Synced

Jira is a roadmap source, not a feedback source. ClosedLoop AI syncs a full copy of your planning data each cycle, so the roadmap always reflects the current state in Jira. There is no lookback window to configure, and roadmap sync does not consume AI analysis credits.

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Connection Method

Jira connects with an API token from your Atlassian account. You paste it into the connect form in ClosedLoop AI along with your site details.

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Setup Guide

  1. In your Atlassian account settings, create an API token
  2. In ClosedLoop AI, go to Settings, Integrations
  3. Find Jira in the integrations list and click Connect
  4. Enter your site details and API token, then click Connect to verify and save
If you connect more than one roadmap tool, one of them acts as your team’s primary product roadmap. The first roadmap tool you connect becomes the primary automatically; you can change which tool is primary in Settings at any time.

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What You Get

Once connected, ClosedLoop AI will:
  1. Sync your projects, epics, and issues in full, keeping the roadmap current with Jira
  2. Project them onto your roadmap as initiatives and features
  3. Match customer demand: insights and themes connect to the features they support, so every roadmap item shows its evidence
  4. Reveal coverage gaps: see which customer demand is not yet reflected in planned work
Changes you make in Jira appear in ClosedLoop AI after the next sync cycle. The sync is read-only: ClosedLoop AI reads your planning data and never writes back to Jira.

Connect Jira

Set up your Jira integration in the ClosedLoop AI dashboard