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Connect Productboard to ClosedLoop AI and your roadmap gains customer evidence. ClosedLoop AI syncs your Productboard workspace as a roadmap source, then matches customer demand (insights and themes) onto the work you have planned, so feature prioritization is grounded in what customers actually say.

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What Gets Synced

Productboard is a roadmap source, not a feedback source. ClosedLoop AI syncs a full copy of your planning data each cycle, so the roadmap always reflects the current state in Productboard. There is no lookback window to configure, and roadmap sync does not consume AI analysis credits.

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Connection Method

Productboard connects with an API token. You create a token in Productboard and paste it into the connect form in ClosedLoop AI.

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Setup Guide

  1. In Productboard, create an API access token from your workspace settings
  2. In ClosedLoop AI, go to Settings, Integrations
  3. Find Productboard in the integrations list and click Connect
  4. Paste your API token and click Connect to verify and save
If you connect more than one roadmap tool, one of them acts as your team’s primary product roadmap. The first roadmap tool you connect becomes the primary automatically; you can change which tool is primary in Settings at any time.

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What You Get

Once connected, ClosedLoop AI will:
  1. Sync your products, features, and releases in full, keeping the roadmap current with Productboard
  2. Project them onto your roadmap as initiatives and features
  3. Match customer demand: insights and themes connect to the features they support, so every roadmap item shows its evidence
  4. Reveal coverage gaps: see which customer demand is not yet reflected in planned work
Changes you make in Productboard appear in ClosedLoop AI after the next sync cycle. The sync is read-only: ClosedLoop AI reads your planning data and never writes back to Productboard.

Connect Productboard

Set up your Productboard integration in the ClosedLoop AI dashboard