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Connect Typeform and ClosedLoop AI reads the responses to your forms. Open answers from NPS, churn and feedback surveys become product insights next to everything else customers tell you, linked to the customer when your form identifies them.

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What Gets Imported

ClosedLoop AI reads the forms in the Typeform account you connect, and new responses are imported automatically.

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Before You Connect

You need a Typeform personal access token that can read your account, forms and responses.
  1. In Typeform, open the menu next to your username and choose Account
  2. Choose Personal tokens, then Generate a new token
  3. Name the token and give it read access to Accounts, Forms and Responses
  4. Generate the token and copy it

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Connect

  1. In ClosedLoop AI, go to Integrations and choose Typeform
  2. Paste your personal access token and connect
Workspace owners and admins, and members allowed to manage integrations, can connect Typeform. You can also import earlier responses when you connect. A response is linked to the customer who gave it when it carries their email: from a hidden field or variable named email, or from an email question in the form. A hidden field or variable named name adds the respondent’s name. To use hidden fields, add them in your form’s settings and fill them in the link you share:
Responses without customer info are still imported and analyzed.

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Support

For help with Typeform, email support@closedloop.sh.